Support
We usually reply within 2 business days.
Contact us
Email [email protected] and include:
- The app name (FVL or Paran)
- For Paran: please don't send your Gemini API key or the contents of your inventory
- Your device and operating system version
- What happened, and a screenshot if you can
FVL
Who can change schedules and scores?
Only league organizers can edit league data. Players and fans can view schedules, scores and standings.
How do I remove league data?
Organizers can email us to remove a league or tournament and its data.
Paran
Paran has built-in help: tap ? at the top of any screen and ask in your own words.
Where is my inventory stored?
In your own Google Drive, in a folder called Paran. Each inventory is a Google Sheet with a Photos folder next to it.
How do I share an inventory or a group?
Open More → People & access (or the group page), invite by email and choose Can edit or Can view. The other person opens it with Open one shared with you.
How do I turn AI suggestions on or off?
More → AI suggestions. AI needs your own Google Gemini API key, which stays on your phone.
How do I remove my data?
Delete the Paran folder in Google Drive, then use More → Your data → Start fresh on this phone. To have the usage and plan data our licensing server keeps about you deleted, email us from the Google account you use with Paran.
Data requests
To access, correct or delete your information, email us. See our Privacy Policy for details.